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Privacy Frequently Asked Questions

How does Conversion Analyst feel about the issue of privacy?


Conversion Analyst.com is firmly committed to the privacy of customers and visitors to its web sites. We are equally committed to the privacy of the data we collect for sites using our services, and the visitors who frequent those sites.

Does Conversion Analyst have an official privacy policy? If so, where can I find it?


You'll find a link to the complete text of the Privacy Policy at the bottom of every page on the site, including this one.

Does Conversion Analyst collect personal information with its tracking code?


Conversion Analyst does NOT collect personal information such as name, age, phone number, mailing address or credit card numbers from visitors to our customer's web sites.

What about combining personal information with web traffic information?


Since Conversion Analyst does not collect any personal information, we DO NOT combine traffic analysis information with personal information such as name, age, phone number and mailing address.

Does Conversion Analyst track people across multiple sites?


Conversion Analyst does NOT collect individual profile information for visitors across multiple sites and CANNOT aggregate information from any other sources about browsing patterns of individual visitors across multiple sites.

Does Conversion Analyst record my IP address?


Yes. IP addresses are recorded by every site on the internet.

Why does Conversion Analyst record my IP address? How is it used?


Conversion Analyst collects this information exclusively for the following uses: (1) anonymous statistical purposes; or (2) administration of our web site and servers, and to improve our services.

I'm concerned about cookies. What are they?


Cookies are pieces of information that a web site transfers to your computer's hard disk for record-keeping purposes. Cookies can make a web site more useful by personalizing information for visitors and by storing information about your preferences on a particular site. The use of cookies is an industry standard, and many major web sites use them to provide useful features for their customers.

How does Conversion Analyst use cookies? Should I be concerned?


Conversion Analyst uses cookies only to increase the accuracy and facilitate gathering the data necessary for our customers' reports. This includes information such as the time/date of the visit, the time/date of last visit, the page viewed, the referrer, transaction information for eCommerce pages, and other data. The cookies never include personal information such as name, mailing address, phone number, or credit card information. We have no way of collecting such information and visitors that we track cannot provide us with personal information even if they wanted to. Visitors can also accept or reject cookies. Most browsers are initially set up to accept cookies. If you would prefer, you can set your browser to reject cookies.

Are there disadvantages to rejecting cookies?


Many features of web sites are dependent upon the use of cookies. Disabling cookies will prevent a user from taking full advantage of a web site. From the Conversion Analyst perspective, if a visitor to a customer's web site rejects cookies, Conversion Analyst captures only a subset of the information necessary to generate all traffic reports.

Does Conversion Analyst create individual profiles for visitors?


Conversion Analyst does NOT create individual profiles for visitors. Unlike other tracking services, we do not have a database of individual profiles for each visitor. Conversion Analyst collects data in aggregate form, and data is neither recorded nor stored for individual visitors.

I'm a Conversion Analyst customer. You collect data on my site traffic. How confidential is my site information?


We treat all the statistical information we compile for your web site as confidential. Only you and those to whom you have given usernames and passwords can access the statistics about your web site. To ensure this privacy, our Data Center is protected by state of the art security technology, such as firewalls and security analyzers.

Will Conversion Analyst make my site data public?


No site-specific data are ever divulged. We compile global Internet statistics from the data we collect for each of the sites we service. This information is presented only in an aggregate form, and in no event will we present specific site data without permission.

Does Conversion Analyst have unlimited access to my confidential information?


Conversion Analyst has limited access to your data. Conversion Analyst.com will not access, modify, or otherwise divulge the statistical information we compile for your site except for the express purpose of generating reports which have been authorized by you, or unless acting under a good faith belief that such action is necessary to: (1) conform to legal requirements or comply with legal process; (2) protect and defend the rights or property of Conversion Analyst; (3) enforce the Conversion Analyst Terms of Service; or (4) troubleshoot any service problems.

The information I gave you when I signed up -- do you put it in a cookie?


Conversion Analyst does not store such information as a cookie.

What does Conversion Analyst do with that information?


Our site's registration form may require users who signed up for our service to give us contact information (such as their name and e-mail address), and financial information (such as their credit card numbers). Personal and financial information that is collected is used to check the user's qualifications for registration and to bill the user for products and services. We may also use this information to contact you when necessary, send you information about our company or send you promotional material from some of our partners.

I can't find the answer to my privacy question here on the site, what should I do?

If you have any questions or comments about this policy, our services, or your experience with Conversion Analyst, you can use the contact page on our site.


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